A serving job can be fun and rewarding, as you get to communicate with a lot of people and eventually you become a social person. Whether you are looking for serving jobs as a part-time job or want to pursue it as a professional career, it is an awesome way to enter into the food industry. The food industry is getting bigger because the number of restaurants is increasing with an increase in population. This just simply means that more jobs are constantly being generated almost every day. Most of us know about the duties that servers perform. They help customers in understanding the menu and provide suggestions after listening to their preferences.
Characteristics that will ensure you a serving job
The servers have their skills which make them stand out which includes reaching out to customers and set up a good environment for their meal. This also includes inspection of the food before presenting it to the customer, just to make sure that it is what the customers asked and it is made according to their recommendations.
Servers can also ask about the quality of the food and whether the customer was satisfied with the meal or not. This can help them to deliver the message on a customer’s behalf. Additionally, servers may also need to collect and process the charges of the meal from customers.
Communication skills are very important
Servers are supposed to be excellent in communicating with a wide range of people. A server can build a positive connection with customers by having a pleasant personality and smile on their face. Successful servers are happy when they are serving others and they do not feel uncomfortable while interacting with different individuals daily. It is essential to know how you communicate with customers. Your communication skills come into play when you are walking up to the table, the exchange of the first few words works as a testing point of your ability as a good server. This test can be the only barrier between getting a tip from the customer.
Good servers can perform multiple tasks
Those who work as a server can handle a multitude of tasks at the same time, it means they are agile, smart, and have a good memory. It is not unheard of that the servers may have to handle multiple customers at the same time. So, in these cases, their multi-tasking skills come into play. They should remember which customer ordered what, their recommendations and other stuff. Servers also need to be aware of the ingredients used in a dish and have basic knowledge about how they are cooked. On the other hand, when servers are not serving on any table, they can be assigned a different task, such as cleaning, dusting, filling up the empty condiment bottles, and arranging silverware.
The appearance of a server
The appearance of a server is crucial as you are supposed to be clean and should give a pleasant look. Your appearance does not only matter in the job interview, but it also helps you when you are serving customers. It increases the confidence of customers about the overall quality of the food establishment and portrays a good image about the safety of food that they are going to eat.
When we talk about appearance, it does not include only your clothing. It also demands from you to keep your hands and nails clean, and your hair should also look professional. Most of the time, the employer will ask you to have long hair and tie them back in a bun. Make sure your clothing is clean, pressed, and neat when you are serving the customers. Some food establishments will also ask you to wear a tie.
How to get a serving job with no experience?
You can get this job as a beginner, only if you are serious and want to continue working in this field. To accomplish this, you need to climb up the ladder by first starting as a busser or host and after that, you can ask the manager to promote you. You can also make a start from local restaurants and when you think you have gained enough experience then you can move to upscale restaurants. You should start with a mentality that you may have to work in a job that you were not looking for. It can pave the way to get a job in a restaurant and help you in building up your career.
For example, you can complete the food safety training which has been made a preliminary requirement to get into the food industry by stat authorities. Everything related to serving job is covered in this training which includes properly washing your hands and also teaches you about the proper serving temperature of meals. You can use this training as a plus point when you are applying for the job. Additionally, it will give you the basic skills of a waitress. For this purpose, you can also join online classes about food safety.
How to ask for a job at a restaurant?
Restaurant hires servers in both, formal and informal ways. You can make start by looking at job boards. While, if you want to take a formal route, then you can look for job posts on Indeed or other websites. You can also search by using keywords such as how to get a job as a server with no experience Reddit, waiter, or food server. By doing this, you may get some new job posts and some sites provide online application facilities. They may have provided a list of waitress job qualifications in their ad. You need to have a well-prepared resume and don’t forget to include all the training and courses that you have completed about food safety. You should make some modifications to your resume after reading the waitress job description, as it will help you to get hired if you put relevant skills into your resume.
You can also make your way into a restaurant through informal means. It includes personal references and if you have been referred by someone. Start to explore your connections, someone in your family or friends may have a job in a restaurant. Try asking them to introduce you to their manager if there is any vacancy. If you can find some information regarding the job vacancy, then make sure to send your resume as quickly as possible to the person in charge. After that, get properly dressed, remember to stay calm, keep a smile on your face, and let them know that you are best for this kind of job.
What you need to do for interview preparation
Appearing in an interview can be a difficult task, especially when you are just starting. It becomes even more important when you are going for an interview for a restaurant job. You would like you to wear clothes that are not informal, and yet not too formal. So, you should take the middle approach, and opt for a dress that is business casual, it can be a bit dressy but avoid wearing something overly formal, unless it is a very high-class restaurant. Visiting the restaurant beforehand is a good choice because you can check what kind of dress the current waiters are wearing.
Servers are full of positive energy and look pleasing, so this is the place where you showcase your talent and let the person in charge know that you can execute the basics. It depends on how you open up to them, let them know about your real-life experiences and your ability to handle difficult situations. They should get the message that you are reliable, well-organized, and good at communicating.
You can express your reliability by arriving a few minutes earlier than your fixed interview time. You should get familiarized with the place where the restaurant is located so that you can easily get there. Do not forget to include a list of references when you are preparing your resume, and you should ask the interviewer to contact your former employers to know more about you.
Questions that interviewer may ask
You should prepare yourself for interview questions and should know how to respond to these questions. You can ask about these questions from your friends that are already working in a restaurant. However, some of the anticipated interview questions are listed below.
- Have you ever worked in a restaurant or related crowded environment? Were you able to maintain quality standards in that kind of situation?
- According to you, what is customer service, and how customers can be satisfied?
- Share an experience where you have encountered a difficult customer and how you handled that situation? Do you think, you would have opted for a different approach to deal with that customer?
- What is your approach to work in an environment that is fast-paced?
- Do you consider entertaining your customers? How?
- How you will convince the customer to order something else if the item that he has selected is not available?
- What will be your response when the customer sends his meal back?
- Customers often ask for suggestions about, how you will handle that?
- Tell us about your favorite food item on this restaurant’s menu.
So, you can obtain a job in this field if you are social, and have good communication skills. But, you can be better by following basic guidelines. Always prepare ahead of the interview, anticipate possible questions, and come up with their answers. If you have made a good first impression in your interview, then carry on to do your level best while serving because doing so will also get you a lot of tips.